ProQuest Contacts

ProQuest LLC
Providing ProQuest products, eLibrary, SIRS Discoverer, and CultureGrams to libraries throughout Washington State
789 E. Eisenhower Parkway
PO Box 1346
Ann Arbor, MI 48106-1346
Phone: (800) 521-0600

Customer Service

Phone: (800) 521-0600 x72971
E-mail: customerservice@proquest.com

Technical Support

Phone: (800) 521-0600 x72513 opt 1
E-mail: tsupport@proquest.com
ProQuest Support Center

Account Representatives

Training

Annette Parde-Maass
Training and Consulting Partner
Phone: (402) 590-0319
E-mail: training@proquest.com
LibGuides Training Resources: http://proquest.libguides.com/home

Sales

Michelle Valiani
Senior Account Manager
Academic (4-year Colleges/Universities)
Phone: (253) 313-3768
E-mail: Michelle.Valiani@proquest.com

Dana Ouellette
Community & Technical College Inside Account Manager
Phone: (734) 997-6850
E-mail: Dana.Ouellette@proquest.com

Dawn Ledwidge
Public Library Account Manager
Phone: 734-997-4043  800-521-0600 ext 74043
E-mail: dawn.ledwidge@proquest.com

Dave Ulrich
K12 Account Manager
Phone: 734-997-4070
E-mail: David.Ulrich@proquest.com

Lisa Rimanelli
Director Regional Markets
(for Government, Corporate, and Hospital libraries)
(734) 997-4060
E-mail: lisa.rimanelli@proquest.com

Statewide Database Licensing Project Staff

Will Stuivenga, Project Manager
Washington State Library | Office of the Secretary of State
Phone: (360) 704-5217
Fax: (360) 586-7575
E-mail: will.stuivenga@sos.wa.gov